BarnEdge Pro Privacy Policy

Effective date: July 6, 2026 · Last updated: September 29, 2026

This policy explains what information BarnEdge Pro collects, how we use it, and the choices you have. It is written in plain language to match how the app actually works.

Who we are

BarnEdge Pro (BarnEdge, we, us) is a barn-management application operated by BarnEdge Pro LLC, P.O. Box 568, Buckley, WA 98321. You can reach us at contact@barnedgepro.com.

Who uses BarnEdge

BarnEdge is used by barn owners, barn managers, workers, trainers, and horse owners to coordinate horse care, report and resolve barn alerts, manage schedules, and (where enabled) handle billing. Different roles see and do different things in the app. Anyone 13 or older can have an account; anyone under 18 needs a parent or guardian, as explained under Children.

Information we collect

Account information

When you create an account we collect your name, email address, phone number, chosen role(s) (barn owner, barn manager, worker, trainer, horse owner), your preferred communication language, and the barn(s) you join. Your barn uses your phone number to reach you, including in an emergency, and to match you to the horse spot the barn set up for you. Authentication is handled by our backend provider (Supabase).

Horse and barn information

Information you enter about horses (name, care preferences, feeding and medication details, turnout, stall, veterinary and farrier notes, and similar) and about your barn's operations.

Reports, alerts, and notes

When you submit an update or raise an alert (for example: a missing shoe, lameness, or low hay), we store the note text, the type of alert, the horse or barn it relates to, who raised it, and timestamps. When an alert is resolved we store the resolution note, who resolved it, and when.

Documents and signatures

When you sign a barn document in the app (for example a boarding agreement or a liability release), we store the signed document, your signature, and when you signed it.

Voice input (optional)

If you use the microphone to dictate a note, the audio recording is sent to a speech-to-text provider (OpenAI) to convert it into text. The audio is used only to produce the transcription and is not stored by BarnEdge after transcription. Only the resulting text is saved, as part of your note.

Translation

So that people who speak different languages can understand the same information, note and alert text, and the words on the app's screens, may be sent to a translation provider (Anthropic's Claude) and returned in the reader's preferred language. Translated text may be cached so the same content does not need to be translated repeatedly.

Push notification identifiers

If you enable notifications, our notification provider (OneSignal) assigns your device an identifier so we can deliver alerts to your device, including when the app is closed. We associate that device with your BarnEdge user ID so the right people receive the right alerts, translated into their language.

Billing information (where enabled)

If your barn uses in-app billing features, related charge, invoice, and payment records are stored. Card payment processing, where offered, is handled by a third-party payment processor (Stripe) under the barn's own account; we do not store full card numbers.

Usage and device data

Standard technical data needed to run and secure the app (for example, log and error information).

AI features and how they use your data

Two features in BarnEdge use third-party AI services to work:

Voice-to-text (OpenAI): when you choose to dictate, your audio is sent to OpenAI only to transcribe it into text, then discarded. BarnEdge does not keep the audio.
Translation (Anthropic's Claude): note and alert text, and the words on the app's screens, are sent to Anthropic so each reader sees them in their own language.

These features are how BarnEdge lets a whole barn work across languages and log care by voice. Using the microphone is always optional. The app presents an AI disclosure and asks for your consent before these features are used. Machine transcription and translation can make mistakes; for anything urgent about a horse, call the barn.

How we use information

To provide the app's core functions: care coordination, alerts, scheduling, documents, and (where enabled) billing.
To route alerts and notifications to the appropriate people based on role, horse ownership, and barn membership.
To translate content into each user's preferred language.
To convert dictated audio into text.
To secure, maintain, and improve the app.
To communicate with you about your account or the service.

We do not sell your personal information, and we do not use it to serve third-party advertising.

Third-party service providers

BarnEdge relies on the following providers to deliver specific features. Each processes data only as needed to provide its service:

Supabase: database, authentication, and backend hosting.
OpenAI: speech-to-text transcription of optional voice input (audio not retained by BarnEdge after transcription).
Anthropic (Claude): translation of notes, alerts, and screen text.
OneSignal: delivery of push notifications.
Stripe: card payments, where a barn has connected its own Stripe account.

We encourage you to review these providers' own privacy practices. Their handling of data is governed by their own agreements and policies.

How information is shared within a barn

BarnEdge is collaborative by design. Information you enter is visible to other users of your barn according to their role and their relationship to the relevant horse (for example, a horse's owner, the barn owner or manager, and assigned workers may see alerts about that horse). Notifications are routed to the people responsible for acting on them. Billing amounts are shown only to the people who pay them and to the barn staff who manage billing. We do not share your personal information with anyone outside your barn except the service providers listed above, or where required by law.

Data retention

We keep your information for as long as your account is active or as needed to provide the service. Optional voice audio is not kept after it is transcribed.

When you delete your account, some records stay with your barn because the barn needs them to run its business and meet its legal and tax obligations. These are kept under your name only, with no login, email, or phone number attached:

documents you signed, and when you signed them
charges, invoices, and payments
care, task, and alert history you took part in (for example, who fed, who confirmed, who raised an alert)

The barn keeps these records for as long as it is required to. Horses you owned stay in the barn's records so the barn can give them a new owner.

When a barn closes, its records are archived, not deleted, for the same reasons. Members keep their own accounts and can join another barn.

Deleting your account

You can delete your account at any time in the app: Profile, then Account, then Delete my account.

Deletion is immediate and cannot be undone. To use BarnEdge again you create a new account.
Your login, email address, phone number, payment instructions, AI consent record, and barn memberships are deleted.
The records listed under Data retention stay with the barn under your name.
If you own a barn that still has other people in it, you first hand the barn to someone else or close it (Barn Settings). This protects everyone else's records.
Moving to another barn does not require deleting your account. Join the new barn with its code and your account comes with you.

If you no longer have the app, you can request deletion at barnedgepro.com/delete-account or by emailing contact@barnedgepro.com from the email address on your account.

Your choices and rights

Correct your information: change your name, phone number, email, and language in the app under Profile.
Get a copy of your data: in the app under Profile, then Account, tap Request a copy of my data, or email us. We send it to you within 30 days.
Delete your account: see Deleting your account above.
Notifications: you can turn push notifications on or off through your device settings.
Voice: using the microphone is optional; you can type notes instead.

Depending on where you live (for example the European Union, the United Kingdom, California, Canada, or Brazil), the law may give you rights to access, correct, delete, or receive a copy of your personal information, or to object to certain uses of it. We honor these requests for every user wherever they live, and we respond within 30 days. You may also have the right to complain to your local data protection authority.

Children

Young riders often own horses, so BarnEdge allows accounts from age 13.

Ages 13 to 17 can have their own account with a parent or guardian connected to it. The parent or guardian agrees to the account, signs the barn's agreements, and handles the bill. Parents or guardians receive the same notices about the horse that the young owner does.
Under 13, we do not create an account for the child. A parent or guardian holds the account and manages the horse, and may list the child's name as the horse's owner.
A barn may also enter information about people who do not use the app, for example riders, including minors, listed on a release. That information is entered and managed by the responsible adult.

We do not knowingly collect personal information from a child under 13. If you believe a child under 13 has created an account, contact us and we will delete it. A parent or guardian can ask us at any time to see, correct or delete their child's information.

Security

We use industry-standard measures to protect your information, including encryption in transit and access controls. No system is perfectly secure, but we work to protect your data and to limit access to it.

International users

BarnEdge is operated from the United States. If you use BarnEdge from outside the United States, your information may be processed in the United States and by the providers listed above.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the Last updated date above and, where appropriate, notify you in the app.

Contact

Questions about this policy or your data? Contact BarnEdge Pro LLC, P.O. Box 568, Buckley, WA 98321, at contact@barnedgepro.com.